Demystifying Ecobank Xpress Account

Ecobank launched a virtual card a few months ago, a digital payment solution for safe online payments, integrated into its digital banking channel, Ecobank Mobile. The Ecobank Virtual Card was rolled out in the recently released version of the Ecobank Mobile app which is available for download at the Google Play and App Stores.

Opening a bank account has never been made easy. Just download the new Ecobank Mobile App, fill in your details and within an instant you could be sending money, paying bills, or buying airtime credit all from your mobile.

How To Open An Ecobank Xpress Account

Dial *326# from a mobile device with an active SIM card.

Select 1 from the screen message that pop. Input your first name.

Input your last name too.

Fill in your date of birth in the next prompt.

Choose your mode of identification from the list provided.

Choose your gender

Confirm if you want to open the xpress account. After confirming, you will receive a notification immediately for the account opened in which your phone number becomes your account.

A one time password (OTP) of six (6) digits will be sent to you which will  be used to change to your preferred easy to remember but hard to guess PIN. This PIN authorizes all your transactions

Always remember that your account number is the same as your phone number without the first zero (0).

How To Change Your PIN Number

Using your mobile line Via which the account was registered, dial *326#

Two options will be provided to you, either you change your one time password (OTP) or cancel. Choose 1 to change your password

Enter the one time password (OTP) sent through an SMS.

Input your six (6) digits password in the next step. After it has been confirmed, your account is ready for use.

Now you can receive money into your account.

How To Transfer Money From Xpress Account

From the mobile line through which the account was registered dial *326#

Choose option 2 which is the send and receive option.

Next , select the type of transaction if it is a domestic transfer or interbank transfer

Next, select the source account from the list of Ecobank accounts linked to this mobile number in the case of multiple accounts, this is the account from which you will be debited

Next, choose the bank of the beneficiary from the list you are given.

For the next step input the account number of the beneficiary

Enter the amount you want to send

The next prompt reveals the name of the recipient for proper verification, confirm if its the name before you confirm the transaction with your PIN. After confirming the transaction, it will be sent immediately and you will receive your debit alert.

For other transactions, just dial the code and choose the corresponding option from the list provided and then proceed till you confirm with your PIN.

We have sent a number of Questions to Ecobank and we will update the article once we get a response from them.