NMB Bank the leading digital bank in Zimbabwe on Saturday the 11th of February 2023 launched its 13th branch in Kwekwe. The event was graced by Kwekwe’s District Development Coordinator, Mr. Fortune Mpungu as the guest of honor, NMBZ’s executives, staff, and invited clients.
The launch was held at the new branch located at Shop 5 First Mutual Centre, Robert Mugabe Way in the city of gold. In late 2020 NMB Bank closed its doors at its former branch location. This was in line with the digital strategy of reducing physical branches, however, after careful consideration, Kwekwe is a prime location that serves different client portfolios and some financial businesses require a physical presence. This is why NMB Bank opened a new branch in the city.
Mr Kazunga the Chief Banking Officer of NMBZ said, “We are a bank that listens to the people and the people called and we are answering by opening a new Kwekwe Branch which had been closed in 2020. This opening is to push our strategic thrust on being customer-centric. Though we had closed down our Kwekwe branch, we hid the call from our customers who noted the inconvenience the closure brought. The new branch together with our Agency branch along the street at Zimpost will serve the people of Kwekwe and surrounding communities to give them the exceptional financial services they need.”
“Today we launch the Kwekwe branch in an exciting period for us. Our strategic partnership with Zimpost has given us a larger footprint to service our clients at different strategic touchpoints. To add more value our NMB Connect offers more convenience to our clients and a truly digital experience. As an organization, we have started on roads in various sectors of the nation’s economic drive, and this online and physical presence ties in together with our vision.” Mr. Kazunga added.
The guest of honour Mr. Fortune Mpungu in his speech said, “Thank you NMB for gracing our beautiful city, we take great pride in seeing prestigious organisations opening up to serve the people of Kwekwe and surrounding communities.”
We see your work with your Agency Banking partnership with Zimpost and commend the hard work. We cannot say welcome to Kwekwe but rather welcome back…” Mr. Mpungu added.
NMB Bank Limited is a registered commercial bank and the principal subsidiary of NMBZ, a Zimbabwean-based investment holding company that has been in existence since 1992. NMBZ offers varied financial services and is in a digital transformation journey to make banking and other financial services accessible to all.
