Due to system maintenance, FBC bank has warned that its devoted customers may see sporadic service on its digital banking platforms from 11 p.m. on May 20 to 4 a.m. on May 21. To maintain the proper operation of the bank’s digital banking platforms and to update them with the newest features and technology, a brief disruption is required.
One of the top financial institutions in the nation, FBC Bank, has made significant investments in its digital banking platforms to give its customers easy access to banking services in a secure environment. By eliminating the need to travel to a physical branch, these platforms have made it simpler for customers to conduct banking transactions from the convenience of their homes or offices.
In order to have as little of an impact on their banking operations as possible, FBC bank has promised its clients that the maintenance work would be finished as soon as feasible.
During this time, customers may experience intermittent service on the following platforms:
- FBC Mobile Banking
- FBC Internet Banking
- FBC ATMs
- FBC POS terminals
FBC Bank apologizes for any inconvenience this may cause and advises customers to plan accordingly.
The system maintenance is being conducted to improve the security and performance of FBC Bank’s digital banking platforms.
Customers who need to access their accounts during the maintenance period can do so by visiting a FBC Bank branch.
For more information, please contact FBC Bank on +263 4 744777.
Here are some tips for customers who may experience intermittent service on FBC Digital Banking platforms during the system maintenance period:
- Plan ahead and complete any necessary transactions before the maintenance period begins.
- If you need to access your account during the maintenance period, visit a FBC Bank branch.
- Be patient and understanding if you experience any delays or disruptions.
