In response to a recent article published by NewsHub, the Zimbabwe Revenue Authority (ZIMRA) has denied losing tax records dating back to 6 years ago. ZIMRA clarified that the request for information from clients is for the purposes of updating taxpayer records, as clients sometimes change physical addresses, email addresses, public officers, contact details, tax accountants, or have missing information
According to ZIMRA, the request for updated information from clients is simply for the purpose of updating their taxpayer records. This is due to the fact that clients sometimes change physical addresses, email addresses, public officers, contact details, tax accountants as well as where there is missing information.
In a bid to improve efficiency and simplify business processes through the use of automation, ZIMRA is working on migrating client data onto their new Tax and Revenue Management System (TaRMS). The system will ensure that data is easily accessible and up to date.
The Authority has therefore urged all taxpayers to update their master data information for effective communication and to avoid any issues in the future.
It is important to note that ZIMRA has confirmed that there was no security breach and that all information remains secure.