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NetOne continues to shine in service excellence

By Tawanda NgunduMay 20, 2021

On the 30 April 2021, the Contact Centre Association of Zimbabwe (CCAZ) held its Southern Region...

By Bridget MakaripeNovember 5, 2019

On the 31th of October, the Contact Centre Association of Zimbabwe (CCAZ) held its Service Excellence...

By Ngonidzashe M MasawiDecember 5, 2018

Zimnat has launched a customer service chatbot, an automated chat that responds to customer queries and...

By Pardon GatsiMarch 29, 2018

Yesterday FBC Holdings announced that they will launch an electronic virtual assistant (EVA), an artificial intelligence...